Deposit Dana is just a service that permits Users to transfer funds through Bank account and/or cellular phone/smartphone (Send Money) features in DANA application. In addition it provides User with the opportunity to send money to other DANA users or non-DANA users via chat/messaging and through agents in collaboration with EDIK.
Using the Send Money feature, User may input the recipient’s identity information such as for example name, date of birth and/or telephone number in accordance with his/her identity card, in addition to the nominal money to be sent. Moreover, the sender will need to provide a code and/or OTP in addition to other security methods determined by EDIK to be able to ensure the authenticity of the recipient’s identity.
By entering the requisite data, User consents and agrees to permit EDIK to access his/her mobile telephony system (phonebook) for the purposes of sending money to other DANA users or non-DANA Users. If User fails to offer EDIK with his/her telecommunications services password or other security mechanism, EDIK is likely to be denied the access to User’s telecommunications system and she or he will not be able to send money utilizing the Send Money feature.
In case of failure or other reason for which EDIK is unable to send the amount of money, it’s the responsibility of User to contact his/her Bank in the united states of withdrawal and/or Agent for processing. This will be done in accordance with the Bank’s and/or Agent’s policies on the problem, including however, not limited to fees for sending money or the withdrawal of a payment instrument.
The total amount of DANA balance or card that is stored in DANA can be utilized for payment of services on the DANA application, and for purchases at Merchant, with due observance of the policies of the issuer of the payment instrument. If the transaction is carried on the DANA application, EDIK will forward the payment instructions to the issuing party of the relevant payment instrument.
If your User uses the DANA Balance or perhaps a payment instrument to make Transactions at Merchant, she or he is obligated to pay the charges for such transactions at the Merchant’s premises. If she or he does not pay, she or he will not be entitled for any refunds from the Merchant.
EDIK will inform the Users of any changes in DANA Protection Policy and/or its terms and conditions through communication media. Furthermore, EDIK reserves the best to change its DANA Protection Policy and/or its terms of conditions without prior notice.
DANA Protection is a form of protection provided by EDIK to Verified Users against unauthorized transactions in DANA accounts, as a result of account dominate (ATO). To ensure that a User to claim DANA Protection, she or he must first follow the procedures and steps set by EDIK.
For more information about DANA Protection, go to the DANA website or DANA application.
Besides the Send Money, Direct Debit and DANA Business Account features, EDIK also offers other features. These features could be activated by the User in accordance using their preferences and needs. However, these features are not guaranteed to meet up User requirements. Furthermore, EDIK cannot guarantee the availability of the services offered in these features. Nevertheless, EDIK will attempt its best to ensure the services can be found and meet User needs.